About this project
Class: Human-Centered Interaction Design
Professor: Brian Sullivan
Team: 
- Arturo Barrera (barreradesign.art): Current-State Journey Map, Persona Research, Copywriting and Editing.
- Kris Ma (Krisma.me): User and Market Research, Defining Levels of Interaction.
My role
UX Research (Interviewing, taking interview notes, making Empathy Maps, developing Personas, Current State Journey Maps, 
Here're some photos of the current-state journey map we build to identify pain points that help us discover opportunities to improve an experience.
Arturo working on a current-state journey map on how a student gets involved in KDB's volunteer event.
Arturo working on a current-state journey map on how a student gets involved in KDB's volunteer event.
Meah working on parts of the current-state journey map.
Meah working on parts of the current-state journey map.

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