About this project:
Class: Foundation of Interaction Design
Professor: Keith Owen
Professor: Keith Owen
Team:
- Arturo Barrera (barreradesign.art): Current-State Journey Map, Persona Research, Copywriting, and Editing.
- Kris Ma (Krisma.me): User and Market Research, Defining Levels of Interaction.
- Kris Ma (Krisma.me): User and Market Research, Defining Levels of Interaction.
My role:
Topic and User Experience Research, Current-State Journey Map, Contacting Keep Denton Beautiful Staff Members, Graphic Design.
This case study was made by me in Figma.
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/3341c2b4-17ae-4f17-b98d-50d6ae9e6e82_rw_1920.png?h=2d11b8a3d6441489477af8c323268dff)
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/e86d5e3b-fcad-4cb2-a436-7c843df7649b_rw_3840.jpg?h=cf669eed68409fef2b11f573d7e07c91)
Here're some photos of the current-state journey map we build to identify pain points that help us discover opportunities to improve an experience.
![Arturo working on a current-state journey map on how a student gets involved in KDB's volunteer event.](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/1dc39762-a510-4b36-975e-b60633a72a7b_rw_1920.jpg?h=36e6abe4c20a9062380f2cc0565000dc)
Arturo working on a current-state journey map on how a student gets involved in KDB's volunteer event.
![Meah working on parts of the current-state journey map.](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/138c29e0-0f8a-488f-b2f3-b723d991fe3c_rw_1920.jpg?h=a1fff68d4e23c386f4ae90a0d518c2dc)
Meah working on parts of the current-state journey map.
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/9da8a405-6d99-494a-8625-9d5e22b9a2e2_rw_1920.jpg?h=aac439b05b91a78c401530666efc6adf)
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/9abc01ad-8a62-4aed-b19e-0cef692b22b9_rw_1920.jpg?h=0fca1d29e180dc3084b171f298dcb0f8)
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/2e9b959d-5a53-4410-bbd9-1c5e34cfa33d_rw_1920.jpg?h=a8ec372b018126104e1b1415e1a7d953)
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/29391928-58cc-4f4f-abe1-bf3259f5e9b3_rw_3840.jpg?h=39a4e59a93de1f5872df3624649f1f12)
![](https://cdn.myportfolio.com/5901fc206d51e7245c189793acb257ac/b2874751-fb2f-4ef9-be93-be83a10b6b07_rw_1920.jpg?h=c83309f0de3d34f98b0ef587548c3a60)